The Information Regulator (South Africa) invites applications for a Receptionist/Switchboard Operator position at its Head Office in Woodmead, Johannesburg. This is an excellent opportunity for professionals with strong communication and administrative skills to contribute to an institution that plays a crucial role in protecting personal information and the right to access information.
Vacancy Details
| Employer: | Information Regulator (South Africa) |
|---|---|
| Closing Date: | 15 August 2025 |
| Location: | Woodmead, Johannesburg, Gauteng, South Africa |
Post Title: Receptionist/Switchboard Operator
Reference Number: IR1/07/2025
Division: Human Resources Management and Administration
Salary Level: 4
Salary: R193,359.00 per annum (basic salary, plus benefits)
Requirements:
- Minimum Qualification: Matric certificate / National Certificate Vocational (NQF Level 4)
- Experience: Minimum of 2 years’ relevant experience
- Knowledge: Basic office administration and client interaction
Key Skills and Competencies:
- Verbal and written communication
- Telephone and switchboard management
- Client orientation and customer service
- Computer literacy
- Interpersonal skills
Key Performance Areas:
- Manage incoming/outgoing calls and transfer to relevant departments
- Take and relay messages
- Provide basic information to clients
- Maintain and update staff telephone list
- Identify and report telephone faults
- Activate/deactivate extensions when authorised
- Provide clerical support when required
How to Apply
Applications must be submitted by email only to:
Recruitment4@infoRegulator.org.za
Subject line: Receptionist/Switchboard Operator – Ref: IR1/07/2025
Required Documents:
- Completed New Z83 Employment Application Form – Download here
- Recent detailed CV with two (2) contactable referees
- Certified copies of ID and qualifications (only for shortlisted candidates)
- Foreign qualifications must be accompanied by a SAQA evaluation
- Indicate current salary notch in CV
Important: Zip your application documents before emailing due to mailbox size restrictions. Only emailed and correctly labelled applications will be accepted.
Final Notes
- This is a permanent position under Section 47 of POPIA.
- Preference will be given to candidates from designated groups in line with equity targets.
- Persons with disabilities are strongly encouraged to apply.
- Only shortlisted candidates will be contacted.
- If no feedback is received within 3 months after the closing date, consider your application unsuccessful.