The Commission for Conciliation, Mediation and Arbitration (CCMA) has announced new vacancies in its Gauteng Province offices. If you are interested in a career in case management or office administration, this is an opportunity to join one of South Africa’s key institutions in labour dispute resolution.
Vacancy Details
| Employer: | Commission for Conciliation, Mediation and Arbitration (CCMA) |
|---|---|
| Closing Date: | 8 October 2025 |
| Location: | Gauteng Province (Vaal Office & Johannesburg Office) |
| Employment Type: | Permanent |
1. Case Management Officer
Location: Gauteng Province – Vaal Office
Reference: CMOVL10-25
Post Level: 09
Purpose
To effectively handle queries and assist the public with processing procedures, screening of cases, and adherence to CCMA guidelines.
Key Responsibilities
- Provide case advice and screening
- Capture case data and process documentation
- Finalise cases and process outcomes
- Manage venue administration and pre-conciliation processes
Requirements
- Matric + Diploma in Labour Relations (NQF 6)
- 1–3 years relevant work experience in HR, legal, labour law, trade unions, bargaining councils, or compliance environments
- 3+ years relevant experience may substitute for the diploma requirement
- Ability to speak at least two African languages (advantage)
Apply here: CCMA Case Management Officer Application
2. Receptionist
Location: Gauteng Province – Johannesburg Office
Reference: RECJHB10-25
Post Level: 13
Purpose
To provide a professional reception service by welcoming CCMA visitors, directing them to the correct departments, managing calls, and providing front-line support.
Key Responsibilities
- Reception and switchboard management
- General office administration
Requirements
- Grade 12
- 2–3 years’ experience as a receptionist or switchboard operator in a corporate/professional environment
Apply here: CCMA Receptionist Application
Application Notes
- Only online applications submitted via the links provided will be considered.
- Applicants must upload:
- Detailed CV
- Certified copies of qualifications, ID, and driver’s licence
- Incomplete or late applications will automatically be disqualified.
- Only one online application should be submitted per vacancy.
- No hand-delivered, faxed, or emailed applications will be accepted.
Employment Equity
The CCMA is committed to representivity in race, gender, and disability in line with the Employment Equity Act. Preference will be given to candidates from designated groups, and persons with disabilities are encouraged to apply.