Are you passionate about promoting South Africa’s world-class tourism sector and ensuring top-tier quality standards? South African Tourism is looking for a Specialist: Provincial Quality Assurance to join their Tourism Grading Council of South Africa (TGCSA) unit. If you have the experience and dedication to maintain high-quality tourism accommodation and services, this opportunity is for you.
Vacancy Details
| Employer: | South African Tourism |
|---|---|
| Closing Date: | 21 May 2025 |
| Location: | Sandton, Gauteng (servicing Gauteng & North West provinces) |
Post Title: Specialist: Provincial Quality Assurance
Job Overview:
The successful candidate will assist TGCSA in managing quality assurance in Gauteng and North West, work closely with provincial tourism authorities, and report to the National Quality Assessment Manager. The role includes ensuring the integrity and consistency of tourism grading, enhancing stakeholder relations, and driving provincial tourism strategies through quality assurance.
Key Responsibilities:
- Conduct daily pre-screening of properties submitted by Grading Assessors
- Present assessments to the Monthly Property Approvals Executive Committee
- Audit selected assessments and resolve queries from assessors and establishments
- Monitor Grading Assessors’ performance
- Build relationships with Provincial Tourism Authorities
- Represent TGCSA at relevant industry forums
- Support provinces in achieving tourism growth objectives through quality assurance
Minimum Qualifications and Experience:
- Bachelor’s Degree or 3-year Diploma in Hospitality, Tourism, or Quality Assurance
- 5–7 years of relevant experience in hospitality, business development, or quality management
- Intermediate to advanced computer literacy (MS Office, Outlook, Internet)
- Proven knowledge of tourism accommodation quality standards (e.g., ISO)
- Valid driver’s license
- Fluent in English
- Experience liaising with all organisational levels
Key Competencies and Qualities:
- Excellent communication and stakeholder engagement skills
- Analytical and solution-oriented mindset
- Strong time management and organizational abilities
- Attention to detail with problem-solving initiative
- Ability to travel extensively within the provinces
- Professional, presentable, and proactive work ethic
How to Apply
To apply, send a detailed CV and cover letter to:
📧 hr@southafrica.net
Visit the South African Tourism website for more information.
Important Notes:
- South African Tourism is an equal opportunity employer.
- Only shortlisted applicants will be contacted.
- If you do not receive feedback within 4 weeks after the closing date, please consider your application unsuccessful.
- Late applications will not be considered.