Are you ready to elevate your career in strategic client relationship management? The National Metrology Institute of South Africa (NMISA) is hiring a Key Accounts Officer to help drive revenue growth and deliver scientific and metrology solutions across both public and private sectors. If you’re passionate about aligning technical services with business needs, this opportunity is for you!
Vacancy Details
| Employer | National Metrology Institute of South Africa (NMISA) |
|---|---|
| Closing Date | 30 June 2025 |
| Location | South Africa |
| Position | Key Accounts Officer |
| Salary | R516 196 to R607 290 per annum (Total Cost to Company) |
Post Title: Key Accounts Officer
Overview:
This position is focused on managing and growing strategic client accounts by aligning NMISA’s metrology services with client requirements. The role bridges scientific innovation and customer needs, contributing directly to NMISA’s revenue and service excellence.
Minimum Requirements:
- Bachelor’s degree in Science, Engineering, Business, or related field (dual technical and business/legal qualification is an advantage)
- At least 5 years’ experience in:
- Key account management
- Client relations or business development
- Preferably in a scientific, technical, or R&D environment
- Track record of working with public/private sector portfolios
- Proven revenue generation and service alignment capabilities
- Strong analytical, financial modelling, and CRM skills
- Experience with accredited laboratories or regulated scientific environments is a plus
- Valid driver’s license and willingness to travel
Key Responsibilities:
- Serve as the lead contact for strategic clients across sectors
- Understand client needs and align with NMISA’s service offerings
- Develop tailored account strategies for growth and retention
- Coordinate service delivery with internal technical teams
- Monitor client activity and identify new opportunities
- Prepare detailed account performance reports
- Participate in negotiations, presentations, and stakeholder engagements
- Track revenue, manage SLA renewals, and secure new contracts
- Represent NMISA at relevant industry events and forums
- Collaborate with marketing to drive client campaigns
- Maintain and update CRM records
Candidate Attributes:
- Proactive and solution-oriented
- Strong interpersonal and stakeholder engagement skills
- Able to manage complex accounts and multitask under pressure
- Customer-centric with a commitment to NMISA’s high standards
How to Apply
To apply, email your updated CV, certified qualifications, and certified ID copy to:
careers@nmisa.org
Subject Line: Key Accounts Officer
Only applications with all supporting documents will be considered.
People with disabilities are encouraged to apply.
Correspondence will be limited to shortlisted candidates only.