The City of Johannesburg invites suitable candidates to apply for the permanent post of Station Assistant: Sales and Customer Care within the Department of Transport. If you are a people-oriented individual ready to support Rea Vaya’s service excellence, don’t miss this opportunity.
Vacancy Overview
| Employer: | City of Johannesburg |
|---|---|
| Closing Date: | 18 July 2025 |
| Location: | 75 Helen Joseph Street, Old Mutual Building, Johannesburg, Gauteng, South Africa |
Post Title: Station Assistant: Sales and Customer Care
Department: Transport
Branch: Scheduled Public Transport Operations and Control
Designation: Station Assistant: Sales and Customer Care
Remuneration: R12 809.74 per month (basic salary, excluding benefits)
Minimum Requirements:
- Grade 10 (NQF level 2)
- 0–2 years of relevant experience in cash handling and customer service
- Proof of residence required (preference for City of Johannesburg residents)
- Experience in high-pressure public service environments is an added advantage
Primary Function:
To carry out station-related duties including card sales, customer care, cash handling, stakeholder communication, and ensuring smooth daily station operations for Rea Vaya services.
Key Performance Areas:
- Perform pre-shift inspections and float/stock reconciliations
- Process card sales and trip top-ups
- Conduct banking and inventory management tasks
- Provide professional customer care
- Handle stakeholder communication and station administrative duties
Leading Competencies:
- Strong communication and interpersonal skills
- Customer-focused attitude
- Basic to intermediate numeracy
- Ability to resolve queries on the spot
Core Competencies:
- Knowledge of point-of-sale systems
- Basic understanding of customer service practices
- Attention to detail, teamwork, professionalism, and ethics aligned with Batho Pele principles
How to Apply
To apply and for more details, visit the City of Johannesburg official recruitment portal
Alternatively, go to www.joburg.org.za and navigate to the Jobs/Vacancies section.
Enquiries:
Contact Person: Estelle Buys
Tel: 011 022 8286
Important Notes:
- Only online applications will be accepted.
- If you do not receive feedback within 6 weeks after the closing date, consider your application unsuccessful.
- All applicants will be subject to risk checks including credit, criminal, identity, and employment verification.
- The City of Johannesburg is an equal opportunity employer and will consider designated groups, including people with disabilities, in line with its approved Employment Equity Plan.