The South African Local Government Association (SALGA) is recruiting for the position of ICT Officer, based at the National Office in Pretoria. This role offers a competitive salary package with benefits and an opportunity to contribute to digital transformation in local government.
Vacancy Overview
- Employer: South African Local Government Association (SALGA)
- Position: ICT Officer
- Cluster: Digital Information Technology
- Location: National Office, Pretoria
- Reference: 25/08/02
- Closing Date: 27 August 2025
- Package: Competitive salary with benefits
Role Overview
The ICT Officer will report to the ICT Systems Administrator and will be responsible for:
- Installation, troubleshooting, and maintenance of ICT operating systems.
- Ensuring availability of software, hardware, and applications infrastructure.
- Providing ICT support services to SALGA users and municipalities.
- Supporting ICT governance and compliance.
Candidate Profile
The ideal candidate should demonstrate:
- Strong analytical and problem-solving skills.
- Customer service orientation and team spirit.
- Excellent communication and influencing abilities.
- Cross-cultural sensitivity relevant to local government.
- Commitment to SALGA’s mission, values, and vision.
Minimum Qualifications and Experience
- Relevant ICT qualification at NQF Level 7.
- Valid driver’s license.
- At least 5 years’ relevant experience in ICT support at a similar level.
- Knowledge of ICT support in complex environments.
- Familiarity with Financial & SCM statutory requirements.
- Strong knowledge of Microsoft products:
- Microsoft 365
- Windows 11
- MS Copilot
- Active Directory
- Microsoft Exchange
- Desktop configuration & endpoint management
Key Responsibilities
- Installation & Maintenance: Manage operating systems, application software, and computer hardware. Conduct safety checks and troubleshoot faults.
- Access Management: Create and manage user accounts, profiles, and password issues.
- User Support & Training: Provide ICT help desk support, user training, and technical guidance.
- Support to Municipalities: Assist municipalities with ICT governance, hardware, and software.
- Monitoring & Evaluation: Track user satisfaction, manage queries, and improve ICT services.
- Reporting: Compile reports on ICT activities and performance.
- Procurement: Work with Supply Chain Unit for ICT product and service acquisitions.
How to Apply
Interested candidates must submit applications online via the link below:
👉 Apply Online – SALGA ICT Officer
Closing Date: 27 August 2025
Note:
- Only shortlisted candidates will be contacted.
- SALGA reserves the right not to make an appointment.
- Appointments will align with the organisation’s Employment Equity Plan.